To ensure that their prepaid subscribers don't miss out on up-to-date deals or promotions, Globe introduced an automated service called GoRENEW which will automatically renew subscribers' promos. Subscribers simply need to have enough credit in their phone, and Globe will automatically renew their service.
Globe Prepaid subscribers no longer need to keep track of their expiration dates because they can auto-renew their preferred promos. GoRENEW will make it easier for them to continue doing what they like by making sure that they are never left out of these popular promos - even when they forget to sign up again themselves.
Registration renewal is available to selected Go Promos, GoUNLI Promos, Surf4All, GoEXTRA, and Go for Students promos. The easiest way to experience GoRENEW is through the Globe One App; simply tap on the promo description and then press 'GoRenew' before going through with payment. Registering to the selected promos can also be done via GCash, dialing *143# or texting the keyword.
Here's the list of Globe Prepaid's GoRENEW promos:
7-Day Globe Promos
- Go90 – 8GB data for all sites + unli allnet texts + 1GB GoWiFi, 90 Pesos
- Go120 – 10GB data for all sites + unli allnet texts + unli Globe/TM calls + 2GB GoWiFi, 120 Pesos
- Go140 – 11GB data for all sites + unli allnet texts + unli allnet calls + 2GB GoWiFi, 140 Pesos
- GoUNLI95 – 1GB mobile data + unlimited calls and texts to all networks, 95 Pesos
- SURF4ALL99 – 9GB shareable data, 99 Pesos
- SURF4ALL249 – 20GB shareable data, 249 Pesos
- GoEXTRA90 – 8GB open-access data + unli texts to all networks + unli calls to Globe/TM + 1GB GoWiFi access, 90 Pesos
- GoEXTRA99 – 8GB open-access data + unli calls and texts to all networks (Globe, TM, Cherry Prepaid, GOMO, Smart, TNT, Sun, and DITO), 99 Pesos
- Go90 for Students – 8GB open-access data + 1GB for GoLearn&Work apps + unli allnet texts + 1GB GoWiFi, 90 Pesos
15-Day Globe Promos
- Go250 – 15GB data for all sites and apps, 250 Pesos
- Go400 – 25GB data for all sites and apps, 400 Pesos
- GoUNLI180 – 2GB mobile data + unli allnet texts and calls, 180 Pesos
How to register Globe GoRENEW?
You can register through different channels, such using the GlobeOne app, GCash app, via *143# (USSD code) or texting the keyword. Make sure you have sufficient regular load balance so your promo can renew itself once it expires. Also, take note that only one GoRENEW subscription can be purchased at a time. To proceed, check out the procedure below.
Register via GlobeOne App
1. Open the GlobeOne app on your device.
2. Click the "Buy" menu at the bottom of the interface.
3. Select a promo with a "GoRENEW" tag.
4. Tap the toggle button under GoRENEW.
5. Tap the YES button to confirm.
6. Select the mode of payment (GCash, credit/debit card, or charge to load) and pay.
Register via GCash App
1. Open your GCash mobile app.
2. Click the "Load" menu in the dashboard.
3. Under the "Mobile" tab, select "Globe" and enter your phone number, then click Next.
4. On the Mobile Load page, swipe through the tabs and select GoRENEW.
5. Choose your preferred GoRENEW promo and click BUY NOW.
6. Pay to complete the transaction.
Register via *143#
1. Dial *143# on your phone and press Call.
2. Choose a promo based on the list of Globe GoRENEW promos above.
3. Under the promo details, select "Subscribe and Renew."
4. Wait for the successful SMS confirmation.
Register via Text
1. Open your messaging app.
2. Text <Promo Keyword><space>RENEW and send to 8080. For example, GO90 RENEW and send it to 8080.
3. Wait for the successful confirmation message.
How to stop Globe GoRENEW?
There are three ways to unsubscribe from your Globe GoRENEW subscription.
1. Text GORENEW STOP to 8080 for free.
2. Click on the "Unsubscribe" button on the homepage of the GlobeOne app under the GoRENEW promo.
3. Not having enough load credits during the scheduled promo renewal.
About Globe GoRENEW service
With this service, the promo that will get automatically renewed is identical to the first promo you registered with. For example, if you subscribed to renewable Go90, then all succeeding renewals will be for Go90 too. If you wish to switch promotions for renewal, then you must stop your current GoRENEW subscription and register for a different promo instead.
The cost of the promo that will be renewed will be charged to your load balance. Because of this, GoRENEW customers need to make sure that they have enough load in their wallets before the schedule of promo renewal. If you don't have enough load balance, your promo renewal will not push through, and your GoRENEW subscription will eventually be cancelled.
You can still subscribe to other Globe Prepaid promos even if you have an active GoRENEW subscription. However, these promotions will not automatically renew. In the event that your auto-renewal fails, the system will attempt it three times within one hour. If the third attempt fails, you will receive a text message with instructions on how to re-register for GoRENEW.
To get additional assistance with any Globe GoRENEW problems, you call the Globe's customer service hotline by dialing 211.
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