In order to comply with the law governing the registration of SIM cards, DITO users are required to register their sim cards using the telco's online portal, through the DITO app. If registration is not completed within the set time frame, the SIM card will be deactivated, meaning that calls, SMS and internet access will be denied. Therefore, it is imperative that current and new users of DITO Telecommunity register their SIMs as soon as possible.
Registration of SIM cards in the Philippines comes with no charge whatsoever. All citizens, local and international, as well as corporations that employ Standard SIM cards and eSIMs purchased in the Philippines for use in cellular phones, mobile broadband routers, and other similar device must comply with the relevant legislation. This guide outlines the procedure for DITO SIM registration, alongside information on the necessary documents, a detailed step-by-step tutorial, and penalties for violations.
How to Register your DITO SIM Card Online
DITO Telecommunity has outlined their respective methods for registering SIM card online via the DITO app. Here's everything you need to know about DITO SIM registration, such as the requirements and step-by-step tutorial.
For new DITO users
DITO recently made an announcement on their official Facebook page informing new subscribers that from December 27th, 2022 onward, those who purchase and register their SIM card will receive an SMS link to the corresponding number when they insert the card.
For existing DITO users
Active DITO subscribers are encouraged to take note of the deadline for SIM card registration, which is set to expire on April 26, 2023. After this date, if the registration process has not been completed, the SIM card will be deactivated and will be unable to be used for making calls, sending texts or accessing mobile data. However, the deactivated SIM will be provided with a grace period of five days in which it can be reactivated by going through the registration process. If needed, the registration period can be further extended up to 120 days, courtesy of the Department of Information and Communications Technology (DICT).
Registering your DITO SIM is easy - simply follow these steps to get started!
Step 1: Turn on your device's mobile data connection.
Step 2: Go to the official DITO SIM card registration website at https://register.dito.ph or via the DITO app.
Step 3: Enter your 10-digit mobile number (ex. 9924069988) and click the “Register” button.
Step 4: Fill out all the required fields, including Name, Birthday, Gender, Identity Type, and Address. Upload a copy of your valid ID, as well as a photo of yourself carrying that ID.
Step 5: After providing all of the necessary information, you can generate the OTP (One-Time PIN) code since it has a timer. Just click the "Get OTP" and enter the code that you'll receive via text message.
Step 6: Tick the checkbox to declare that all the information provided and the documents uploaded are true and correct. To agree to DITO's Data Privacy Statement, tick the second box. Tap the Submit button to complete the registration process.
Your registration for your DITO SIM card is now completed. Be sure to take either a picture or screenshot of the "Thank You" page to save your SIM Registration Number; this will act as your evidence of registration.
You will also receive free 2GB of data after your successful SIM registration. The bonus data will be credited in 1 to 2 days upon registration.
Accepted IDs for SIM card registration
- Passport
- Philippine Identification System ID (National ID)
- SSS ID
- GSIS e-Card
- Driver's license
- NBI Clearance
- Police Clearance
- Firearms' License to Own and Possess ID
- PRC ID
- Integrated Bar of the Philippines ID
- Overseas Workers Welfare Administration ID
- BIR ID (TIN)
- Voter's ID
- Senior Citizen's card
- UMID
- Persons with Disabilities card (PWD ID card)
- Other valid government-issued ID with a photo
Frequently Asked Questions
Here are the answers to the most asked questions about DITO SIM registration.
How many SIMs can be registered under one name?
There is no limitation on the number of SIMs that can be registered to a single user.
How to register DITO SIM if a user is a minor?
SIMs for minors (below 18 years old) shall be registered under the name of the parent or legal guardian. To register the SIM, they will be required to submit an ID and the consent of the minor's parent or guardian.
How to transfer the ownership of a DITO SIM card?
You can visit the nearest DITO Store to file a transfer of ownership.
What are the additional requirements for DITO SIM for business?
For businesses and organizations to use DITO SIMs, the following information is required:- Business name
- Business address
- Full name of authorized signatory
Additionally, businesses will be required to submit the following documents:
- Certificate of Registration (SEC or DTI)
- In the case of corporations, a duly adopted board resolution designating the authorized representative, and in the case of other juridical entities, a special power of attorney
I just recently switched to DITO via Mobile Number Portability. Should I still register my SIM?
If you just recently transferred or switched to DITO through Mobile Number Portability, you should register your SIM again via the online portal.
I am currently abroad but using a DITO SIM. Do I still have to register?
If you are traveling abroad and using DITO's roaming service, you need to register your SIM through the DITO app to avoid deactivation.
What are the requirements to register DITO SIM as a foreigner in the Philippines?
Foreigners will be required to submit the following documents.
Required documents for foreign nationals visiting as tourists:- Passport (copy of the page where the visa is stamped)
- Proof of address in the Philippines (like booking in a hotel or another type of accommodation)
- Return Ticket to country of origin or any other ticket indicating the date and time of departure from the Philippines
Required documents for foreign nationals with other types of visas:
- Passport (copy of the page where the type of visa is shown)
- Proof of address in the Philippines
- Other relevant document, whichever is applicable: (1) Alien Employment Permit by DOLE; (2) Alien Certificate of Registration Identification Card (ACRI Card) by Bureau of Immigration or other types of official ID card issued by any other visa-issuing agency; (3) School registration and ID for students; (4) Type of travel or admission document validity issued by the DOJ for Persons of Concern (POC)
Note that the validity of SIM cards issued to tourists is only 30 days, after which they will be deactivated. It can only be extended upon the presentation of an approved visa extension. On the other hand, foreigners with other types of visas can obtain SIMs without the 30-day restriction.
What will I do if I lose my mobile phone or device with my registered DITO SIM?
If you lose your mobile device with your registered SIM card, contact DITO and provide your full name, address, birthday, and mobile number. You can contact DITO through their official Facebook page, or you can report it to the nearest DITO Store. Your lost DITO SIM will be permanently deactivated for your safety, and you will receive a new SIM with the same phone number.
What if I submit false information and a fake ID card during the SIM card registration?
Individuals who submit fraudulent information or fake IDs during the SIM card registration process will face 6 months to 2 years in prison or a fine between PHP 100,000 and PHP 300,000, or both.
What should I do if I experience errors, problems, or glitches during SIM registration?
You can contact DITO's customer service hotline at 185, send a message to its Facebook Messenger, or report it to the DITO Store near you. Also, you can call the DICT complaint center via hotline number 1326.
For more information, you can visit https://dito.ph/sim-registration.
Final Thoughts
The implementation of the Sim Card Registration Act provides Filipino citizens with a heightened level of assurance that their data and confidential information remain secure. Moreover, not only does this Act help with the retrieval of lost or stolen phones, it also serves as an effective measure to deter unlawful usage of a Sim card.
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