How to Register GOMO SIM Card Online (Step-by-Step Guide)


How to Register your GOMO SIM Card

The Sim Card Registration Act was enforced on December 27th, 2022 and stipulates that both existing and new sim cards must be registered electronically through the Telcos website or any applicable registration facility. This law seeks to protect customers from scams, smishing, and other kinds of digital fraud. It is imperative that all subscribers activate their sim cards no later than April 26th, 2023 or else risk their sim cards being deactivated.


The registration process of GOMO SIM cards is considerably convenient, as customers of the entirely digital telco are already registered once they set up their accounts in the GOMO PH app. Moreover, there is no fee for SIM card registration in the Philippines. It is mandated by law that all people, both Filipino citizens and foreign nationals, as well as businesses employing SIMs (Standard SIM and eSIM) bought in the nation for wireless gadgets like smartphones and portable Wi-Fi modems must be registered.


How to Register your GOMO SIM Card Online via GOMO App

GOMO has outlined their respective methods for registering SIM card online via the GOMO PH app. Here's everything you need to know about GOMO SIM registration, such as the requirements and step-by-step tutorial.


For existing GOMO subscribers

Prior to December 27, 2022, all active GOMO users are essentially already registered from the moment they create an account in the GOMO PH app. Thus, it is important that their account information is correct and up-to-date.


For new GOMO users

Even before SIM registration was established, GOMO required its subscribers to register and create an account to activate their SIM and be able to take advantage of GOMO's services. Subscribers to GOMO will continue to go through the same process of registration through the GOMO app, yet they will now be legally responsible if they supply any false data.

Registering your GOMO SIM is easy - simply follow these steps to get started!

Step 1: Turn on your device's mobile data connection.

Step 2: Open the GOMO PH app on your device.

Step 3: Input your GOMO mobile number and click the "Let's Go!" button.

Step 4: Tap the "Proceed" button. You will then receive a 6-digit OTP (one-time PIN) code in your inbox. Enter the OTP in the app to verify.

Step 5: On the account registration form, fill in the fields to create your account (Name, GOMO number, Gender, Email address, and Birthday). After entering your information, tick the "I agree" checkbox and tap the "Create Account" button.

Step 6: Next, set your 6-digit PIN and option to enable biometrics (fingerprint sensor/face recognition) for easy login.

Step 7: You will be prompted with a "Successful Account Creation" notification.

Step 8: Tap the "Get Started" button to complete your registration and you're done.


Accepted IDs for SIM card registration

Here's a list of accepted IDs you can use for GOMO SIM card registration:
  • Passport
  • Philippine Identification System ID (National ID)
  • SSS ID
  • GSIS e-Card
  • Driver's license
  • NBI Clearance
  • Police Clearance
  • Firearms' License to Own and Possess ID
  • PRC ID
  • Integrated Bar of the Philippines ID
  • Overseas Workers Welfare Administration ID
  • BIR ID (TIN)
  • Voter's ID
  • Senior Citizen's card
  • UMID
  • Persons with Disabilities card (PWD ID card)
  • Other valid government-issued ID with a photo


Frequently Asked Questions

Here are the answers to the most asked questions about GOMO SIM registration.


When can I start to upload my ID to complete my registration?

You may submit your valid ID via the GOMO PH app starting March 2023 to complete your registration. GOMO will let you know once you need to update your information.


When can I complete the registration of my SIM?

All GOMO subscribers have until April 26, 2023, to complete their registration.


How many SIMs can be registered under one name?

You can register multiple SIMs under one (1) name.


What is the SIM registration process for children below legal age?

All minors (below 18 years old) will need to register their GOMO SIM under the name of their consenting parent or legal guardian. For existing GOMO customers, all minors are required to update their account details in the GOMO app by registering under the name of their consenting parent or legal guardian.


I just recently switched to GOMO via Mobile Number Portability. Should I still register my SIM?

If you transferred to GOMO using the Easy Switch SIM, you were considered substantially registered from the time you created your account in the GOMO app and provided true and accurate information. GOMO will let you know once you need to update your details, including your valid government ID.


What are the additional requirements for GOMO SIM for business?

For businesses and organizations to use GOMO SIMs, the following information is required:
  • Business name
  • Business address
  • Full name of authorized signatory

Additionally, businesses will be required to submit the following documents:
  • Certificate of Registration (SEC or DTI)
  • In the case of corporations, a duly adopted board resolution designating the authorized representative, and in the case of other juridical entities, a special power of attorney

What are the requirements to register GOMO SIM as a foreigner in the Philippines?

Foreigners will be required to submit the following documents.

Required documents for foreign nationals visiting as tourists:
  • Passport (copy of the page where the visa is stamped)
  • Proof of address in the Philippines (like booking in a hotel or another type of accommodation)
  • Return Ticket to country of origin or any other ticket indicating the date and time of departure from the Philippines

Required documents for foreign nationals with other types of visas:
  • Passport (copy of the page where the type of visa is shown)
  • Proof of address in the Philippines
  • Other relevant document, whichever is applicable: (1) Alien Employment Permit by DOLE; (2) Alien Certificate of Registration Identification Card (ACRI Card) by Bureau of Immigration or other types of official ID card issued by any other visa-issuing agency; (3) School registration and ID for students; (4) Type of travel or admission document validity issued by the DOJ for Persons of Concern (POC)

Note: The validity of SIMs issued to tourists is only 30 days, after which they will be deactivated. It can only be extended upon the presentation of an approved visa extension. On the other hand, foreigners with other types of visas can obtain SIMs without the 30-day restriction.


What will I do if I lose my mobile phone with my registered GOMO SIM?

If you lose your mobile device with your registered SIM card, contact GOMO and provide your full name, address, birthday, and mobile number. You can contact GOMO through their official Facebook page. Your lost GOMO SIM will be permanently deactivated for your safety, and you will receive a new SIM with the same mobile number.


What if an individual provides false information and a fake ID card during the SIM card registration?

Individuals who submit fake information or IDs during the SIM card registration process will face 6 months to 2 years in prison or a fine between PHP 100,000 and PHP 300,000, or both.


What should I do if I experience errors, problems, or glitches during SIM registration?

You can contact GOMO's Facebook Messenger. Also, you can call the Department of Information and Communications Technology (DICT) complaint center via hotline number 1326.

For more information, you can visit https://www.gomo.ph/faq.html.


Final Thoughts

With the implementation of the Sim Card Registration Act, Filipinos can be confident that their data and personal details are kept safe and secure. In addition to being an invaluable aid in retrieving phones that are misplaced or stolen, the Act is also an efficient tool in deterring any illegitimate usage of Sim cards.


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